Manager of Specialty Programs

Full-time, Days

Why work as the Manager of Specialty programs at the Dartmouth Health Home Care?

• You experience satisfying and challenging work that makes a difference, every day.
• You really get to know your patients and become an integral part of their care team.
• You are provided broad independence but are also part of a cohesive interdisciplinary team.
• You get to be an important part of the community where you live.
• You have a work/life balance that can match the flexibility you need.

Benefits include:

• Employee Referral Bonuses
• Clinical CEUs
• Online LinkedIn Learning
• Generous paid time off and holidays
• Extensive health, dental, and lifestyle benefits that come with being part of the renowned Dartmouth Health system

Locations:

• Upper Valley and surrounding areas

Dartmouth Health Home Care covers more than 70 towns delivering superior nursing, rehabilitation, hospice, and personal care services with proven effectiveness, integrity, and compassion. Our only goal is to help the people in our communities. When you join the Dartmouth Health Home Care, you’ll become part of a dedicated team delivering outstanding home health and hospice services that enrich the lives of the people we serve.

The Manager of Specialty Programs is responsible for the internal implementation and external growth of specialized clinical programs. This position leads clinical excellence and brings the right balance of operational oversight, fiscal responsibility, teamwork and hands-on leadership, ensuring that clinicians are supported, care transitions are seamless, patients experience continuity across the entire care continuum - both internal and external, and that our care partners are supported. This role ensures these programs comply with regulatory standards, meet operational key performance indicators and deliver high-quality, cost-effective patient care.

1. Lead the operational rollout and day-to-day oversight of specialty care models across the agency's service lines.
2. Partners with clinical leaders to driving care continuity and transitions with a focus of clinical excellence at the point of care. Works to move patients seamlessly through continuum of care.
3. Contributes to the development of annual budget; monitor patient revenues, clinical, and operational expenses and staff productivity. Reports variance to Director and takes appropriate actions to meet or exceed budget targets.
4. Monitors key performance indicators and creates an action plan to improve results.
5. Effectively manages employees by hiring, onboarding, managing performance, and supporting growth and development. Provides frequent in-field shadowing of direct care staff.
6. Drive process improvement and change management activities to drive continuous improvement in patient outcomes within the specialty programs.
7. Ensure clinician documentation is timely, accurate, and meets payor or Medicare requirements.
8. Serve as a clinical and operational resource, managing relationships with physicians, hospitals, and community stakeholders.

This job description is not meant to be exhaustive and may be modified as needed. Employees may be assigned other related duties to meet organizational needs.

• Bachelor’s Degree required or each year of approved experience may be substituted for one year of education in nursing from an accredited college or university.
• Two (2) years of experience in a direct supervisory role required.
• Must have excellent interpersonal, communication and analytical skills.
• Software skills: Electronic medical record, Microsoft Excel, Word, Outlook, PowerPoint, etc.
• Program management or leadership experience in a home health or hospice setting, preferred
• Understanding of Medicare/Medicaid conditions of participation, transitional care, and clinical appropriateness guidelines, preferred

• Must hold at least one active unencumbered RN license in either unencumbered VT or NH at the time of hire. Employees must have active unencumbered RN licenses in both VT and NH within 30 days of their hire date.
• Valid driver’s license with a clean driving record
• Current car insurance, which meets minimum standards
• BLS within 90 days of hire