Release of Information

• Prepares correspondence and records for the release of patient information following State and Federal Regulations.


• Reviews health information requests and assures all requested information is retrieved and released.


• Verifies that patient authorizations are completed and accurate meeting HIPAA regulations.


• Processes subpoenas, court orders and all other requests for records. All legal requests including attorney requests are required to be reviewed by the RM/MR Manager or VP of Risk Management.


• Coordinates health information retrieval as necessary.


• Completes all requests for records as soon as possible but no later than 30 days from date of receipt.


• Use ROI software tools to electronically record data for collection, storage, analysis, retrieval, and reporting.


• Maintains knowledge of current HIPAA and release of information regulations.


• Works with patients, medical staff, and other departments to provide patient information to enhance patient care.

Medical Record Integrity

• Organize and manage health information data using various applications and databases.


• Ensure health information quality, accuracy, accessibility, and security in both paper and electronic systems.


• Apply healthcare requirements to review health information for timeliness, completeness, accuracy, appropriateness, and compliance of healthcare data and patient health records.


• Interact and/or educate other health care practitioners (including medical and nursing staff) to maintain complete and accurate health information and records.


• Apply principles of information governance to health data and records.

Additional Duties and Responsibilities

• Responds to incoming calls and assists callers or directs to the appropriate staff in a courteous and professional manner.


• Provides assistance, guidance, and direction t all visitors and callers in a professional manner.


• Coordinates retrieval of health information from the electronic medical record and contracted offsite storage.


• Coordinates offsite health information storage by identifying appropriate recrods for storage, manifesting and logging records, and labeling appropriately to identify destruction dates.


• Assists other hospital departments with health information storage processes.


• Assists other health information team members with responsibilities as needed.


• Participates in departmental performance improvement initiatives.

• High school diploma or equivalent required


• One year experience in a healthcare setting