This role requires time on site in Lebanon, NH

Under limited supervision, performs a wide variety of accounts payables (A/P) tasks in a timely and accurate manner while providing high-level customer service to the DH community. Tasks include, but not limited to managing an e-mail queue, matching invoices to purchase orders, maintaining vendor files, verifying coding on invoices, data entry of payables vouchers, and verifying checks for accurate payment.

1. Accurately identifies customer issues based on telephone calls, paper or electronic mail and works with team for resolution while ensuring accuracy and timeliness.
2. Processes invoices using imaging and applicable software based on existing policy and procedures regarding expenditures, including requests from all facility locations, ensuring valid approvals and coding.
3. Matches invoices to purchase orders, verifying line-by-line expenses are consistent in item and pricing, correcting inconsistencies and communicating with purchasing as needed to allow for timely and accurate payment.
4. Answers telephone calls and emails from vendors requesting verification of invoice payment and/or status.
5. Responds to customer inquiries about payables issues and documents resolution in system of record.
6. Carefully reviews vendor information to determine taxable status of payments, requests modification when necessary, ensuring timely updates and accurate check runs.
7. Validates checks, matches invoices, makes corrections as needed, and mails checks.
8. Reviews and reconciles vendor statements with invoices. Corrects any discrepancies that are over 30 days old and sends copies to appropriate personnel.
9. May review electronic remittances with wire and electronic check copies.
10. Cross trains with other team members to ensure adequate coverage, accuracy and a consistent level of customer services is delivered by the A/P office.
11. May produce and reconcile daily and monthly A/P reports.
12. Performs other duties as required or assigned.

• High School or equivalent required.
• Some college-level business courses preferred.
• One (1) year office experience preferred.
• Experience with Microsoft Office Software.
• Ability to work with special attention to detail and accuracy a must.
• Requires organizational and time management skills with ability to prioritize.
• Must be able to work under pressure to meet daily deadlines in a team setting.
• Strong verbal and written communication skills.
• Good customer service and interpersonal skills.
• Ability to communicate respectfully and professionally with a diverse community.
• May require a flexible work schedule on occasion.

• None