Constructs and maintains systems for the continual monitoring of specialized data and maintains key site information. Provides technical guidance, training and data management support to appropriate staff and interested parties for assigned systems. The work focuses on our statewide perinatal health improvement projects and includes innovative data dissemination to community stakeholders. This role will be embedded with our NH DHHS partners with regular on site time in Concord.  

1. Working closely with leaders, is responsible for the development, maintenance and reliability of tracking, trending and reporting specialized system information.
2. Serves as a technical expert and resource for departmental software systems.
3. Collaborates with IT in managing the delivery of systems, reporting, analysis and support of key information systems central to the department’s mission.
4. Develops, maintains and improves the structure and process for extracting data in formats that enable the user to make informed decisions.
5. Responsible for systems documentation, including data standards, procedures, and definitions.
6. Identifies the need for data and makes changes and improvements to processes as required.
7. Educates and trains staff in the use of the departmental systems and provides problem resolution support.
8. Serves as the key point of contact for all issues related to data collection. Maintains intranet site to provide information which supports efficient, effective processes for the entire D-H system.
9. Assists and/or provides data analysis, structuring and reporting data in standardized and ad-hoc formats and reports for users, leadership, clinical departments and divisions across the D-H System.
10. Assists in deploying new modules and systems as needed to improve efficiencies in all functions.
11. Performs other duties as required or assigned.

• Bachelors’ degree in business or a related field or the equivalent in education and experience required.



• One (1) year of experience managing databases required, 2 years preferred.



• Broad knowledge of the healthcare and related computer systems & requirements, including medical legal issues and laws, regulatory agencies, compliance surrounding electronic clinical data management systems and other national standards.



• Experience with writing audit reports.



• User experience with healthcare demographic databases and data retrieval tools preferred.



• Ability to train others in the use of software management systems.



• Strong written and verbal interpersonal skills required.



• High attention to detail and accuracy and strong quantitative analytic skills.



• Ability to independently solve problems.



• Ability to develop and oversee complex projects.



• Strong proficiency with word processing, spreadsheet software, systems management and data entry preferred.

• None