The Benefits Department at Dartmouth Health is seeking a Program Coordinator to join the team. 

This hybrid position works two days onsite at our Lebanon, NH campus and three days remotely. On-site training is expected for the first full week of employment.

The Program Coordinator performs a wide range of confidential administrative tasks to support the Benefits Department. They also schedule and maintain calendars for the Benefits Operations Manager.

The successful candidate will have experience using Microsoft Office applications and Smartsheet Administration (preferred). If needed, training will be provided in Smartsheet. They will be comfortable working autonomously, with strong attention to detail, and excellent interpersonal, communication, and organizational skills.  

This is a full-time, 40-hour/week, benefitted day-shift position working Monday-Friday, 8:00 am - 4:30 pm.  

1. Processes and tracks benefits vendors’ invoices.
2. Distributes electronic benefit orientation packages for new employees and status changes to newly eligible.
3. Assists employees with HELP loan requests; processes requests for payment.
4. Liaise between employees and the review committee for HOPE Fund grant requests; process and track approvals and denials.
5. Processes and tracks Service Club awards for distribution.
6. Assist the Benefits team with special projects and ongoing communications to employees and retirees.
7. Screens and assesses the relative priorities of incoming correspondence and inquiries, organizes systems of distribution, and reviews these items to ensure proper flow through the office.
8. Develops and maintains administrative office procedures and systems, including filing systems, scheduling, drafting, document processing systems, and distribution/routing systems.
9. Serves as a resource person who can direct persons and inquiries and provide information.
10. Performs other duties as required or assigned.

• Associates degree with at least 3 years of experience, (one year of which is supporting a managerial position) or the equivalent combination of education and experience required.
• Ability to work independently, assess priorities and organize workload.
• Excellent communication skills required.
• Attention to detail, strong interpersonal, communication and organizational skills essential.
• Strong computer experience including Word and Excel required.

• None